Print consultant to expand customer communications focus

Matt SwainInfoTrends, a digital imaging market research and strategic consulting firm, has promoted Matt Swain to senior director, with responsibility for leading the company’s customer communications-focused advisory services.

“We estimate the global market value of customer communications will surpass $66 billion this year,” says Jeff Hayes, managing director. “It is important to discuss print—which is a significant component of this market—within the context of broader interactions.”

“Matt has demonstrated an ability to bring innovative research and analysis to InfoTrends over the years,” says Jim Hamilton, group director of production services. “We know our clients will benefit from his approach to expanding our services and initiatives.”

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